Dental Image Expert

// Dexis 11 → Dexis 10 · Dentrix re-integration

Dexis 11 downgrade.
Done right.

Dentrix Smart Image only supports Dexis 9 and 10, but not Dexis 11. We convert your entire Dexis 11 database to 10: every patient, image, tooth number, rotation, annotation, and date. Keep your sensors, your workflow, your full history. Your Dexis 11 system is never modified.  Data never leaves your network.

At a fraction of Dexis-quoted migrations · self-service licensing available

SAMPLE RECONCILIATION REPORT
multi-operatory practice

patients eligible7,293
patients migrated7,293
images eligible104,432
images written + verified104,432
checksum mismatches0
failed patients0

server conversion time1h 08m
source system modifiedNO
Verified in Dentrix
104,432
images converted
7,293
patient records migrated
0
failures, missing files, or reconciliation mismatches
1h 08m
average conversion time

// The problem

Why your X-rays stopped talking to Dentrix

If your practice runs Dexis 11 + Dentrix, you might have recently noticed Dexis Integrator stopped working.

01

Dentrix retired the classic Dexis integrator

Henry Schein One moved all imaging integration to Smart Image. The old direct Dexis bridge is no longer supported.

02

Smart Image only supports Dexis 9 & 10

Dentrix’s own documentation states the Smart Image DEXIS connector works with Dexis 9 and 10 and is not compatible with Dexis 11. Practices on 11 lose integrated imaging.

03

Dexis’s answer: re-tool imaging workflow

The official path is migrating to DTX Studio Clinic which means, new software, new licensing, staff retraining, and a conversion project of its own.

04

The alternative: roll back to Dexis 10

Dexis 10 still works with your sensors, your team already knows it, and Dentrix integrates with it today. The only missing piece was a safe way to move your entire 11 database backward. That’s what we built.

// Two ways to CONVERT

Done for you, or run it yourself

The same proven conversion engine, offered the way your practice prefers.

Done-for-you

We handle the entire cutover

For practices that want the outcome, not a project. We plan, convert, verify, and handle the entire conversion.

  • Scheduled outside business hours
  • Business Associate Agreement provided
  • Full reconciliation report 
  • Workstation and sensor check included

Start with a free assessment →

Assisted

Your hands, our playbook

IT staff or MSP runs the tool on your systems while we direct the process live. 

  • Ideal for PHI-cautious practices with capable IT
  • We supervise the dry run, conversion, and verification
  • Use the IT team you trust, we're just there to help

Ask about assisted conversion →

Licensed · for IT pros & MSPs

License the tool, run it in-house

Qualified IT professionals can license the conversion toolkit and run it themselves.

  • Application and vetting required
  • License to full tool, including source code
  • Support available if you hit a wall

Apply for a license →

// Safety model

Built on a safety-first mindset

Your X-rays are irreplaceable records. Every decision in our process starts from that fact. Data never leaves your network.

Dexis 11 is never touched

The conversion uses a snapshot of your Dexis 11 database and makes copies of the files before converting their format. The original Dexis 11 system stays working and unmodified.

Every image is verified

Each converted image includes a Dexis 10 integrity hash. All images and database records are verified three different ways after conversion.

Auditable Results

At the end of the conversion, a detailed report is generated so you can be confident every image for every patient has been successfully converted.

// two options

Rollback vs. DTX Studio Clinic

Every Dexis 11 + Dentrix practice weighs the same two paths. Here’s the honest comparison.

Dental Image Expert (Dexis 10) Re-platform to DTX Studio Clinic
Dentrix integration restoredYes — Smart Image supports Dexis 10Yes, after full migration
Software your team already knowsYes — same Dexis workflowNo — new application, new training
Practice downtimeTypically 1-2 hoursMulti-day project plus a learning curve
New licensing to purchaseNoneNew DTX licensing, possibly new hardware
Patient historyFull, verified fidelityVendor conversion, scope varies
CostA fraction of official Dexis conversionsLicensing + conversion + retraining
Rollback if something goes wrongOriginal Dexis 11 left intactDepends on vendor project terms

Re-platforming is the right call for some practices.  We’ll tell you honestly in the assessment if that’s you.

Find out if your practice qualifies

Tell us your Dexis and Dentrix versions, roughly how many patient records you have, and how many workstations you run. We’ll tell you whether the rollback fits, what it involves, and exactly what it costs.

NO PATIENT DATA REQUIRED  ·  NO OBLIGATION  ·  REPLY WITHIN 1 BUSINESS DAY

Request assessment Read the FAQ